The School Case: Pre-Order
- Descripción
- FAQ
Pre-Orders will ship between 9/20-10/15
**If any in-stock products are added to an order with your pre-order, your full order will not ship until the pre-order items are in stock.
Shipping:
Once an order is placed, please allow 2 business days, excluding holidays, for the order to be packed and shipped from our warehouse. Upon shipment, you will receive an update email with your tracking number so you can track the progress of your order. Please allow 24-48 hours for your tracking link to begin showing results. All orders, including
express shipments, placed on Fridays or weekends will be shipped the following Monday.
If your order includes a back-ordered item it will ship on the date shown in the product description. We ship via UPS and only use USPS for PO Boxes.
Contiguous U.S. shipping is a flat rate of $8. We offer free domestic shipping on orders over $100 USD with code FREESHIP100 entered at checkout. Unfortunately, we do not cover any taxes/duties that may apply to international orders.
Returns:
We offer a 30-day happiness guarantee so if you don't love your order, contact hello@playmaysie.com with your order number and the items you would like to return. Original shipping charges are non-refundable. Domestic return labels are subject to a $5 return shipping fee, which will be deducted from your refund amount. The remaining refund will be credited to your original payment method.
Refunds:
Once we have received and inspected your returned package, your refund will be processed within 7-10 business days from the date your return tracking information shows delivered. Please note that refunds can take up to 3-5 business days to appear on your bank account due to varying processing times of financial organizations.